Overview

Live. Work. Explore. as a part of our Lodging team the Grand Canyon Railway and Hotel!

Located in Williams, Arizona, the historic Grand Canyon Railway and Hotel is the place to get your career on the right track! Open year-round, the Grand Canyon Railway operates scenic train rides, a full-service restaurant, pub, retail shops, and 3-diamond hotel.

No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring - all aboard for a fun and exciting job!

Job Summary :

Provide bell service to guests by taking luggage, etc. to / from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding;

other assigned duties to facilitate guest services and efficient management of the hotel.

The Details :

Position Type : Full time, Year round

Pay : $17.20 an hour

Schedule : Typical schedule is 40 hours, 5 days / per week (may include weekends, evenings, and holidays)

Why the Grand Canyon Railway?

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests.

As part of the Xanterra Travel Collection®, we are proud to offer these unique Grand Canyon experiences.

Life at the Grand Canyon Railway :

• No employee housing available
• Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world.

Benefits and Perks :

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

Responsibilities

Responsibilities :

• Fully understand and support Xanterra Mission Statement and Core Values.
• Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and / or Front Desk.
• Assist tour drivers and / or tour escorts as necessary with baggage schedule, special requests, etc.
• Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
• Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest’s needs.
• Stock storage closets with clean linens and guest room amenities.
• Complete scheduled inventory of mission linens and guest room amenities as required.
• Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.
• Deliver and / or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
• Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
• Take outgoing mail to the mailbox and retrieve incoming mail. Place all received shipments in the appropriate storage.
• Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.
• Assist is carpet cleaning as needed
• Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
• Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
• Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
• Adhere to all safety and risk management policies management as necessary.
• Wear required personal protective equipment as required while performing job.
• Other duties as assigned.

Qualifications

• Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests.
• Ability to complete assigned tasks without close supervision.
• Willingness to help out in all areas of the housekeeping department to facilitate services to guests and efficient management of the hotel.

Physical Requirements :

While performing the duties of this job, the employee is :

While performing the duties of this job, the employee is constantly standing, walking, balancing, climbing, twisting, eye / hand coordination, manual dexterity, handling, wrist motion, bending / stooping.

Trunk Strength -The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving our or fatiguing.

Static Strength -The ability to exert maximum muscle force to lift, push, pull or carry objects.

• Constant carrying, bending, stooping, lifting, pushing, and pulling luggage & packages weighing up to 75lbs.
• Constantly pushing loaded cart weighing up to 500 lbs.
• Constantly listening, hearing, seeing, and speaking.
• Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Last updated : 2024-04-26